The form below is provided to help, primarily, with issues making, modifying, or cancelling child care enrollments/registrations and helping with payment issues and concerns including paying on balances due, etc. Please complete the form to the best of your ability and provide as much background information as appropriate.
A few important notes:
- This form is not monitored 24/7 - you should expect a response (to the phone number or email address you provide) by the end of the next business day after submission.
- Our Welcome Desk staff (at any branch location) may be able to help you resolve general questions, registration issues, and other general concerns.
- ALL registration/modification/cancellation and payment deadlines for ALL child care programs still apply regardless of when you complete this form - without exception.
Our Child Care Accounts office is staffed from 9AM-5PM, Monday-Friday with the exception of major holidays (Labor Day, Thanksgiving, Christmas, New Year, etc.).
If you DO NOT hear from our Child Care Accounts team by 5PM CT the business day after you complete this form please call 316.264.1610 or email us for direct support.
FIND ADDITIONAL INFORMATION
Our Child Care Account Support team will respond to form inquiries but some information is available online now. Try these helpful links.
BETTER TOGETHER AT THE Y
The Greater Wichita YMCA provides countless ways for our community to share time including: